Shipping Policy
At Pajamasbuy.com, we aim to provide you with the best shipping options regardless of your location. We deliver United States,United Kingdom,Australia,Cannada and Main Europe Country. Rest assured that your product will reach you within the delivery time stated by us in the shipping policy.
Shipping Rates & Delivery Time Estimates :
Shipping charges for your order will be calculated and displayed at checkout
Different countries have different shipping time and Cost. You can check the estimated shipping time and Cost when you choose the shipping method for the order.
Please note: The Shipping time is not the Total Delivery time. Total Delivery time =Handling time + Shipping time
Handling time: 3 - 7 Business Days
(Normal We will Ship your item within 3-7 Business days after we receive your order payment)
Order Cut-Off Time: 5:00 PM (GMT+08:00) Hong Kong Standard Time (Hong Kong)
Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Wrong Address:
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Change Of Address:
If your item hasn't yet been shipped, you may change your delivery address by emailing customer support at sales@pajamasbuy.com. Please note that we are not obligated to ensure changes to the delivery address after the item has been delivered.
Customs, Duties, and Taxes
Pajamasbuy.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you have any questions or require further assistance regarding the shipping policy, please do not hesitate to contact our customer support team. We are here to help and ensure that you have a positive shopping experience with us.
E-mail:Sales@pajamasbuy.com
Tel: +86 20 2388 4700
Office Address:
Room 1003 Building 1 YiDunGongGuan No. 947 Qiaoxing Avenue,
Shiqiao Town, Panyu District,Guangzhou,Guangdong,China,511430
Working hours:
From Monday to Friday 9:00a.m.-9:00p.m (GMT+8)
You can also leave your message in the form below, we will reply as soon as we receive it